Product Manager

Product Manager

Job Description:

• Product Manager, SaaS
• Design, build and launch amazing products to provide clarity and some sanity to the eCommerce shipping industry, from initial customer & market research phase all the way to customer feedback and enhancements

Responsibilities:

• Learn our market, listen to and know our customers, and then be the voice the customer
• Create and lead customer research initiatives to inform product strategy
• Listen and understand, develop hypotheses and then be creative in testing those hypotheses
• Learn when it’s time to be strategic versus time to be tactical
• Measure success. Establish the KPIs and be open to change based on reality.
• Evangelize the product vision every chance you get, to team members and customers!
• Prioritize! Constantly gather information and insights to strategically prioritize initiatives while working cross-functionally, and managing complex stakeholder relationships
• Make decisions based on appropriate amount of information
• Make work visible—sell the vision, focus the team, and help reduce redundant communication
• Keep us focused on our goals and objectives! Everyone should know how their work supports those overall team goals and objectives, otherwise ask “should we be doing this?”

Minimum Qualifications:

• Experience designing and building SaaS products
• Have an entrepreneurial mindset - you must be comfortable rolling up your sleeves, thriving in ambiguity, being resourceful and getting work done. Lots to do, and we are moving fast!
• Comfortable getting scrappy—employ creative ways to quickly test ideas, validate learnings and value before investing engineering team member time into a solution.
• Ability to listen, seek for deep understanding so that you can not only tell our story, but relate the customers’ stories as well

Preferred Qualifications:

• Degree or equivalent experience in product development, business, or entrepreneurship
• Experience working with customers to identify problems, collaborating with designers, developers, marketers, and customers in an agile environment
• Nurture a growth mindset with a desire to learn things on your own, but humble enough to ask questions and for help
• A genuine excitement for solving real-customer problems and a strong sense of empathy for the people we work with