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Contact Support


BUKU Ship Prioritizes our Customer's needs

Our customer support team will work with you on any issue you are having. BUKU services brands and empowers them through our software platform and discounted rates. 

Our goal is to help brands and warehouses increase the customer shipping experience. Through our software and rates you're able to save money, exceed customer expectations and become internationally tax compliant! 

Including but not limited to:

  • MULTIPLE LANESGive the customer the power of choice by offering multiple shipping lanes. Each lane can offer a variety of speeds and prices so the consumer can choose what works best for them.
  • ACCURATE SHIPPING DATESCompute and display accurate shipping arrival dates in your checkout. Make the decision about when they want the product instead of if. Give your customers the transparency they deserve.

  • TAX AND DUTY CALCULATORAdd the BUKU Tax and Duty Calculator to your checkout. Automatically calculate costs and display them in an easy and understandable way for international carts.

  • EXPERT IOSS FILINGConfidently achieve international compliance! Let our European subsidiary file your IOSS Taxes across the EU so you don't have to.

  • DYNAMIC RATE SHOPPINGConnect all shipping lanes to multiple carriers! Easily search through hundreds of potential rates to find the one that best fits each individual shipment according to zip code.

  • MONETIZE YOUR SHIPPINGTurn your shipping expenses into a shipping profit. Consult with us today to understand how easily shipping can be your best friend.

  • WHOLESALE RATESIf you need it - Gain access discounted rates from dozens of carriers. If you have your own rates we support that as well.

If you have purchased an item and are requesting a return or refund, please reach out to the brand/website you purchased from.